VA Accredited Claims Agent Exam study materials
2020 Study Materials Pertaining to VA's Accreditation Study Exam

Become an Accredited Claims Agent with the Department of Veterans Affairs


CLE Course to Maintain Your Accreditation with VARenew Your Accreditation
with VA!

Under Title 38 CFR Section 14.629, the Department of Veterans Affairs (DVA) requires periodic renewal of your accreditation authority for the preparation, presentation, and prosecution of claims for veterans through 3 hours of continuing legal education every 2 years.

For agents and attorneys already accredited with VA, we offer two approved 3 hour video courses (online and DVD) to meet your initial first year CLE requirements or any additional three hours on veterans benefits law and procedures required every two years.

About the CLE | Purchase a Video Course

Our 2020 VA Accreditation training course (study materials) pertaining to VA's Accreditation Exam, for individuals and non-practicing attorneys, includes the following:

  • "Study Instructions for the Claims Agent Exam" (4 pages),
  • "Training Manual for the Accredited Agents Exam" (496 pages),
  • "Selections from Title 38 CFR Pertaining to the Accredited Agents Exam" (638 pages),
  • 450 Practice Questions (6 Exam Sets) with answers (90 pages), and
  • Limited Phone Support to answer general questions regarding application, testing, and study

We recommend purchasing AFTER you are approved to take the exam. The Office of General Counsel is processing applications (VA Form 21a) very slowly.


The Department of Veterans Affairs recognizes three types of individuals who have received certification (accreditation authority) from the Department of Veterans Affairs to assist with applications for veterans benefits.

  • Accredited agents
  • Accredited attorneys
  • Accredited service officers from veterans service organizations

Anyone other than an attorney or a service officer with a VA recognized service organization must apply for accreditation authority as an "accredited agent."

The process is free. The applicant does an online search for "VA form 21a." The form is completed and sent in to the Office of General Counsel in Washington DC. Application requires listing 3 references who are not members of the family. VA will send a letter to each of these references to produce a written assessment regarding the applicant's character. All three of these character assessments must be in the file before VA will approve accreditation. VA will also review your background, employment, and accreditation intentions.

After a minimum of 6 months, VA will respond to the initial application for accreditation with a letter directing the applicant to call the closest regional counsel office and schedule the test. The applicant has up to six months to schedule the exam. The test will be proctored in that office. The exam is a paper and pencil exam (online closed book, 60 minutes, as of 2021) consisting of 40 questions, about half of which are true and false and half of which are multiple choice. The candidate has 90 minutes to complete the exam (60 minutes online). Most people who have gone through our study course are done in about 30 minutes.

In the approval letter to take the exam, VA will include instructions on what sections of US code and Code of Federal Regulations to study. This is approximately 1,200 pages of material and VA does not provide this material nor provide information on how to obtain it.

We recommend purchasing our materials after you have been approved to take the exam. This will ensure your having the most up-to-date information.

We have simplified the study process considerably by providing in plain, understandable English, information an applicant would need to know to answer questions on the VA accreditation test. We also supply 6 sample exams of 75 questions each -- 450 questions in all -- with and without answers, to help the applicant prepare for the accreditation test. Our success rate on passing the accreditation exam is about 95%. Those who have not passed the first time have a second chance within six months of application and all who have taken it a second time have passed it. On average, the required study time is about 40 hours of effort.

Please know we do not guarantee you will pass the accreditation exam based on using our materials.

Within about three or four weeks after passing the test, the Office of General Counsel will send a letter to the applicant that that person is now an accredited claims agent with VA. They will also post the newly acccredited individual's information on their website.

Care must be taken with this new authority. VA does expect accredited agents to help veterans with claims for benefits and when called upon to provide resources or referrals for appeals. An accredited claims agent is prohibited from using the accreditation as a means of promoting his or her business. General Counsel frowns on individuals becoming accredited solely to sell insurance or financial products. VA will not provide accreditation if this is the purpose.

Within 12 months of receiving the accreditation letter, the accredited agent must complete 3 hours of continuing education relating to veterans law. In addition, within the first 3 years of being accredited, another 3 hours of continuing education is required. After that, 3 hours of continuing education is required every 2 years. We also provide oustanding continuing education courses to help you meet your continuing education requirements. Unlike other courses, our training will actually teach you hands-on how to do just about any type of claim for disability benefits from the Department of Veterans Affairs.

Request information in the form below or call (800) 989-8137 for pricing and more detail.

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